NSW issued 3.49 million penalty notices last year — one every 9 seconds, totalling $1.13 billion. AI cameras misread phones, sunglasses, and takeaway cups. Officers leave fields blank. Calibration certs expire. Speed signs go missing.
unbook finds the holes. Photograph your notice → 60-second AI analysis → ready-to-lodge dispute letter.
Mobile phone fine · A$410 · 5 demerit points
Snap the notice front and any evidence images. Phone or scan — anything legible. We strip GPS metadata before storing.
60-second pass across seven dimensions: procedural defects, image evidence, calibration, signage, statutory defences, driver eligibility, AI-camera-specific weaknesses.
Download a ready-to-sign letter that cites the law. Lodge through Service NSW yourself — pause stops enforcement automatically.
Each angle cites primary-source legislation. We drop weak claims rather than dilute the letter — your dispute pack carries only the arguments most likely to land.
12-month service window, missing officer id, blank fields.
Fines Act 1996 (NSW) s24A, s35
Phone-shaped object that isn't a phone. Marginal image quality. Plate visibility.
Evidence Act 1995 (NSW)
Last-cal date, operator certification — request via FOI.
Road Transport Regulations 2021
School-zone hours, missing or obscured signs, time-of-day bounds.
NSW Road Rules 2014
Honest and reasonable mistake, medical emergency, special circumstances.
Fines Act 1996 (NSW) s99
10-year clean-record caution, demerit-point margins, first-offence treatment.
NSW Internal Review Guidelines
Vendor false-positive rates, pre-crop image FOI, AI confidence-score request, model certification.
Revenue NSW operational guidelines
Tax inclusive. AU GST handled by Stripe. No subscription. No data-resale.
Yes. unbook produces a document you sign and lodge yourself, through your state's free administrative review process (NSW Fines Act 1996 §24A and equivalents). It's the same statutory path Service NSW recommends — we just write the letter for you, citing the law.
No. unbook is not a law firm and does not provide legal advice. We never represent you in court and never lodge anything on your behalf. If your internal review fails and you want to elect court, we hand off to a partner Australian traffic-law firm.
We tell you why and don't charge you. The A$39 only applies when our analysis surfaces solid grounds to dispute.
When our analyser finds at least one strong angle, you can opt into the Refund Promise at checkout. If Revenue NSW confirms the fine on first internal review and the dispute pack we generated was lodged unchanged, we refund the A$39. One refund per customer in any 12-month window. NSW only for now. See the full Refund Promise terms at /guarantee.
If a family member, an employee, or anyone else was driving when the fine was issued, NSW lets you transfer it to them with a statutory declaration of nomination — a different process from internal review. For camera-issued fines on personal vehicles, our Tier 2 walks both of you through the dual-acceptance flow. For company-registered vehicles, the nomination is the right path and we don't help with that one yet (Service NSW has a free form). We'll flag both cases on the analysis screen.
Typically 8 weeks. Enforcement is paused while the review is open — your demerit points and fine sit on hold under section 50 of the Fines Act 1996 (NSW).
No. Internal review is invisible to insurers. They only see demerit points if and when they're recorded; if a caution is issued in lieu of a fine, no points are recorded.
NSW today, with VIC and QLD pipelines following in 2026. The architecture is multi-state from day one — rollouts are sequenced by notice volume.
A$39 flat per dispute pack — only charged if the analysis finds at least one defensible angle. No subscription, no hidden fees, GST inclusive.
No. unbook is administrative-only — internal review under §24A. If you've been issued a Court Attendance Notice, contact a traffic lawyer directly.
Free analysis. A$39 flat if we find an angle. Pause stops the clock the moment you lodge.
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